More information & Contact

Frequently Asked Questions

Memory quilts are handmade patchwork quilts made from clothing and/or other fabric items. Memory patchwork lets you hold on to those precious memories and wrap them up in a snuggly quilt or cushion, creating a family heirloom and turning them into a functional item that can be on display in your home.

Handing over your precious clothes, full of memories, to a quilter is a pretty big step of trust.

Here at Patchwork Castle, all your keepsake are created either by me (owner, Christabel Tingay) or one of our small and carefully selected team (Millie, Carol, Fiona, and Lucy). We all take great pride in creating your keepsakes. We know there are no second chances with your treasured clothes, and we take the trust you place in us very seriously.

We’ve put together a range of designs that we know work particularly well made from clothing. Please visit the product listings via the menu for full information about the designs available for different types of clothing.

We can make alterations to these designs (adjusting sizes, layouts, adding/removing borders etc.) or create an entirely bespoke design for you so please do contact us if you have something else in mind.

Some of our Adult Clothing Keepsake designs may also be suitable for children’s clothes depending on the clothes you have available.

Prices are all included in the product listings (via the menu). Quilts start from £150 and cushions from £40.

Postage to mainland UK is by Royal Mail Special Delivery, and included for orders over £150. If you live outside the UK and would like to order please contact us before ordering to see if we can help you.

Just your laundered clothing! The price covers all materials other than your clothes.

The suggested clothing amounts for each item are included in the product listings (via the menu), and are the optimum amounts for each particular item – if you have significantly more or less clothing that you’d like incorporated please let us know before ordering. You can also include other fabrics if you’d like to.

We Can Use: Most baby and children’s clothes, t-shirts, shirts, blouses, dresses, lightweight sweaters, baby grows, crib sheets, rugby shirts, ties, socks, suit trousers, lightweight denim, tea towels, tablecloths, handkerchiefs, bed linen and other similar items, curtains, comfort blankets, bibs, maternity clothes, socks.

We Can’t Use: Thicker fabrics such as heavy or open weave knits, toweling, heavy denim, coats or suit jackets, hats or gloves. PVC, leather, rubber, lycra/very stretchy items and treated fabrics like rain coats or macs, any item made from fabric that can’t be ironed.

Please see our section on ‘Sending Your Clothes’ for more detailed information.

Yes!

A name applique is included on our Baby Clothes Memory Quilts. Additional names can be added on request.

A freehand embroidered greeting, date of birth, message or passage can be added to your baby clothes quilt or keepsake cushion, and to any of our adult keepsake items. This can be embroidered onto a patchwork piece, or added as a label (from £5 for one word, from £10 for a message).

You can also add photos to your quilt or cushion (printed on special fabric so it feels just like the rest of the patchwork) – £5 per image.

Please just ask if you have any other requests and we’ll do our best to help.

For Memory Quilts – Clothing quilts are normally machine washable on cool, delicate cycle. The only exception to this would be where the clothes were not machine washable or where there is a lot of applique work. Air dry flat and fluff in the dryer on a cool setting. Full care instructions are provided with your finished quilt. The first time you wash your memory quilt the backing and binding will shrink very slightly. This is normal and helps the quilting stitches to settle into the fabric, and gives a traditional look.

For Cushions – Sponge cleaning is recommended. Patchwork cushion covers can normally be hand-washed if necessary, reshape while damp and air dry flat.

The Foundation for the Study of Infant Deaths (FSID) recommend that you do not use a duvet, quilt or pillow for children under one year. For more information please see http://fsid.org.uk.

Please also note that these items are not toys and may contain small items such as buttons and other embellishments that may present a choking hazard (we can leave these out if you wish).

Patchwork quilts are not designed for use as loose covers on upholstered furniture.  Keep away from fires and naked flames.

We are now taking orders for delivery at the end of November 2017 (may be extended for the larger quilts or large orders.) If you'd like your quilt or cushion in time for Christmas please order as soon as possible.

 

We work hard to keep our waiting times as short as possible. We have consistently high demand and balance with keeping the team small so that every item gets the personal attention it deserves. We don’t want to rush the creation of your beautiful keepsakes! You can also book for a delivery date later in the year if you’d just like to get it secured, or ask us to pencil you in and let you know when we start taking bookings for the slot you’d like.

Please do ask if you need your item for an earlier date, as we can sometimes accommodate rush orders.

If you are planning to order for Christmas then it is advisable to book your slot as early as possible as we have had to close Christmas bookings at the end of July in previous years.

The majority of our customers are from other parts of the country and mail the clothes to us. See more information here 

We’re based in Scarborough, so if you live nearby (or fancy a trip to the seaside!) then you can drop the clothes off with us (or arrange a consultation before ordering).

It’s easy!  For baby/children’s keepsakes you can order via the website booking system. For adult clothing keepsakes, please use the contact form. Links are provided on all product listings so just follow the instructions for the product you are interested in.

If you’d prefer to order in person then please do give us a call.

We will contact you to confirm your order, make all the practical arrangements and request a 50% deposit which secures your place in our order book. The final balance is due shortly before your order is returned to you.

Please note that delivery is normally within the UK only. If you live outside the UK and would like to order from us please contact us before ordering to see if we can help you.

Absolutely. Please do drop us a line with any queries. It’s a great privilege to create these keepsakes. We want you to love your memory quilt or keepsake cushion and are happy to help.

Yes! Please see here.

Yes! We have a great tutorial package to help you create your very own baby or children’s clothes Memory Quilt. There are also other products in the pipeline -please pop over to our Make Your Own page to find out more and sign up for updates.

Our aim is to produce the best quality memory quilts available and invest considerable time, quality materials, skills and love into producing them. We endeavour to offer a high quality product that exceeds your expectations. We won’t skimp on the details that will make your quilt or cushion extra special.

For more information you might like to look at these posts – Why Choose Patchwork Castle For Your Clothing Keepsake Commission?  and Commissioning a Memory Quilt

Thanks for sharing!